Frequently Asked Questions
Find answers to common questions about ElimuPoint's products, services, and solutions.
General Questions
ElimuPoint Consulting Limited is a leading digital learning solutions company
based in Nairobi, Kenya. We specialise in eLearning content development, Learning Management System
(LMS) implementation, instructional design, and educational technology consulting. Our mission is to
transform education through innovative digital solutions across Africa and beyond.
We serve a wide range of industries including education (K-12 and higher
education), corporate training, healthcare, agriculture, government and public sector, NGOs, and
financial services. Our solutions are customisable to fit the unique needs of each sector.
Yes! While we are headquartered in Nairobi, we work with clients across East
Africa, the broader African continent, and internationally. Our digital solutions can be deployed
remotely, and we have experience working with international development organisations, multinational
corporations, and educational institutions worldwide.
Products & Services
CBC GPT is our AI-powered educational assistant specifically designed for the
Kenyan Competency-Based Curriculum (CBC). It helps teachers generate lesson plans, create
assessments, and access curriculum-aligned resources. CBC GPT understands the nuances of the CBC
framework and provides contextually relevant support for educators.
LMS-in-a-Box is our turnkey Learning Management System solution that allows
organisations to deploy a fully functional eLearning platform quickly and affordably. It comes
pre-configured with essential features including course management, user tracking, assessments,
certification, and reporting — all customisable to your brand and requirements.
Development timelines vary based on complexity, interactivity level, and volume.
A standard interactive module typically takes 3-6 weeks. Simpler content can be delivered faster,
while highly interactive or gamified content may take longer. We provide detailed timelines during
our initial consultation and scoping phase.
Absolutely! We offer demo sessions and pilot programmes for all our products.
For LMS-in-a-Box, we can set up a trial environment. For our content development services, we can
create a sample module to demonstrate our approach. Contact our sales team to arrange a
demonstration.
Technical & Support
We provide comprehensive support including email and phone support during
business hours, a self-service Help Centre with documentation and tutorials, regular platform
updates and maintenance, and dedicated account managers for enterprise clients. Premium support
plans with 24/7 availability are also available.
Yes, data security is a top priority. Our platforms use industry-standard
encryption (SSL/TLS), secure cloud hosting, regular security audits, and comply with data protection
regulations including Kenya's Data Protection Act 2019. We can also deploy on-premises solutions for
organisations with strict data residency requirements.
Many of our solutions are designed for low-bandwidth and offline environments,
reflecting the realities of connectivity in parts of Africa. Our mobile learning modules support
offline access with automatic syncing when connectivity resumes. Our LMS can also be deployed
locally for areas with limited internet access.
Still Have Questions?
Our team is ready to help. Reach out to us anytime.
Contact Us Visit Help Centre